Keeping Your Cool at Work: Conflict Management

In this workshop, participants will explore non-violent ways of dealing with conflict. This workshop will help youth explore ways to manage conflict in their own lives, especially when interacting with co-workers and working with children in out-of-school time settings. Through a combination of large and small group discussions, demonstrations and role-plays based on real-life situations, participants will develop an understanding of what conflict is and how to deal with it in a positive and productive manner.

— About the Trainer